Returns & Refunds

At Hyper Therapy, we strive to ensure that our products not only meet but exceed your expectations. However, we understand that there may be occasions when you wish to return items. That’s why we offer a hassle-free 30-day return policy.

1. Returns

If you’re not completely satisfied with your purchase, you can return the product to us within 30 days of your purchase date. The product must be returned in the same condition you received it and in its original packaging. To initiate a return, please contact us at info@hypertherapy.gr with your proof of purchase. Once we’ve received your return request, we’ll provide you with detailed instructions on how to return your order. Please note that you are responsible for return shipping costs.

2. Damaged or Incorrect Products

If you received a damaged product or the wrong item, please contact us immediately for assistance. You must report the issue within 7 days of receiving the product in order to be eligible for a return or exchange at our expense.

3. Refunds

Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. Refunds will typically appear on your account within 30 days, depending on your card issuer’s policies.

4. Exchange

In certain cases, we may offer an exchange instead of a refund. If you would like to exchange a product, please contact us at info@hypertherapy.gr.

5. Questions

If you have any questions regarding our Returns and Refunds Policy, please contact us at info@hypertherapy.gr. Hyper Therapy: Committed to Your Satisfaction and Excellent Shopping Experience.